FAQ
Supplier sourcing questions, answered
How the AI sourcing agent finds and vets suppliers, what vetting really means, how RFQs and POs work, and how pricing is structured. If your question is not here, the team is happy to help.
Common questions
The questions buyers actually ask.
We do not just list them. Every shortlisted supplier is cross-checked against business registries and customs and trade data, with identity verified and certifications and risk flags surfaced. We show the evidence so you can verify rather than just trust us. Vetting reduces risk for your decision; it is not a replacement for your own due diligence, and we never guarantee quality.
No. A directory hands you a list and makes you sift. Suppliers returns a ranked, decision-ready shortlist matched to your exact spec, with quotes, MOQs, and lead-times already compared side by side. The output is a decision, not a results page, and you can run RFQ outreach and POs from the same place.
The supplier data is continuously refreshed, and we monitor for signals that a supplier has gone stale or inactive so we can flag or drop it. Directories are notorious for dead listings; we work to keep your shortlist current so you are not emailing a factory that closed two years ago.
We route structured, complete briefs only to suppliers whose capabilities and MOQ already match your need, so requests are qualified rather than spray-and-pray. You manage outreach and follow-ups in one place so nothing goes dark. Many suppliers respond quickly, though response times vary by category, region, and season.
Use us for the 90 percent that is research: building the longlist, vetting candidates, and comparing quotes, MOQs, and lead-times. Keep your humans for what they are best at, like negotiation and relationships. You get agency-quality discovery at software speed and a flat price, with no per-deal commission.
Not at all. No procurement department required. Describe your product in plain English and get a vetted shortlist with the numbers compared. The RFQ and purchase order tools are there for when you grow into them, but you can start with a single brief on day one.
Identity verification, cross-checks against business registries and customs and trade data, surfaced certifications such as ISO or OEKO-TEX, and risk flags, all with the evidence shown. It does not mean we run on-site factory audits or quality-control inspections. We give you the signals to decide; it reduces risk rather than eliminating it.
Any category and any region. From clothing, cosmetics, electronics, and packaging to food and beverage, furniture, and contract manufacturing, across global manufacturing regions. You describe the need and your constraints, and the AI shortlists candidates that fit.
The AI parses your plain-English brief into a structured spec, then finds and ranks candidates by fit to that spec, surfacing vetting evidence alongside each one. Matches are AI-assisted suggestions for you to verify, with a human in the loop. You always make the final call on who earns your order.
Yes. Once you have a shortlist, you can send qualified RFQs, manage follow-ups, and run purchase orders in the same workspace, so discovery and light management live in one loop instead of scattered across your inbox and spreadsheets.
Suppliers is a professional sourcing tool. Paid-only keeps the matching and vetting quality high and the platform free of spam, so you get real, decision-ready shortlists rather than a toy directory. Pricing is flat and predictable, with no per-deal commission.
Yes. Plans are month to month with no long-term contracts. Cancel whenever you like, and you will never pay a commission on a deal you source through us.
Source your next product
Still deciding? Start with a shortlist.
Describe what you need and get a vetted, quote-compared supplier shortlist in minutes. Flat price, no per-deal commission.